Forum Discussion

mm-nyc's avatar
mm-nyc
Helpful | Level 5
3 years ago

Dropbox webaccess not seeing all the files i see in my home pc app folder

hi and thank you,  i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont s...
desktop
sync
Web
windows
AndreinaI's avatar
AndreinaI
New member | Level 2
2 years ago
mm-nyc wrote:

hi and thank you, 

i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer.
however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ?

i tried from two diffeent system, logging in to dropbox using edge, and going to the folder, and theres only a handful of files showing?

thoughts?
m

 

Only other option I do not see mentioned in the comments is to check and see if you have enough memory on your dropbox account that may not allow additional synching. It should show some kind of lack of memory space notification (so you upgrade the account)... thought I would mention just in case. 

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