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Forum Discussion
rogerky72
4 years agoNew member | Level 2
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good intern...
Walter
Dropbox Community Moderator
4 years agoHey rogerky72, sorry to jump in here, but could you try rebooting your modem and computer and try again?
If you still get the same results, I'd appreciate a screenshot of the exact error you're getting.
If you still get the same results, I'd appreciate a screenshot of the exact error you're getting.
zdroberts
4 years agoNew member | Level 2
Having the same issues as I've given up trying to get the desktop app to work. Really wish it would upload files in order to at least when the web upload randomly cuts out (not because of losing internet) I can start up again with the last file.
- huyness4 years agoCollaborator | Level 10
this is a problem that has been occuring for 4 years. there's already a 13 page thread about it without any assistance from Dropbox because it does not occur enough for them to care
- Megan4 years ago
Dropbox Community Moderator
Hi zdroberts & huyness, how are you today? I'd be happy to help and look into this for you!
Can you let me know your app's version, along with its syncing status, please? How long have you noticed this behavior?
Keep me posted and we'll take it from there.
- huyness4 years agoCollaborator | Level 10
im not using the app. and i don't sync. i'm using the dropbox website. it's been going on for over 2 years. i've posted this same problem on this same thread numerous times as well as other people. you upload files, sometimes it works, sometimes it doesn't. sometimes it uploads all of them but with the last file it just hangs there. or you upload a movie and it just hangs at the last 1%.
i suggest you through and read the comments from all these people with the same problem.
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