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Pascale2's avatar
Pascale2
Helpful | Level 5
7 years ago
Solved

Folder upload fails on Dropbox.com

Hi, I just started with Dropbox Plus. I tried to upload large folders to Dropbox, which took quite a long time (sometimes about 2 days for some of the folders).  When the uploading was finished, I ...
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  • Chris_J's avatar
    Chris_J
    7 years ago

    There is.  Theres a feature called Selective Sync.   In the settings, you go to Sync tab, and go to Selective Sync.  You select which folder that you WANT to see on your Hard Drive.  The folders that is not picked, the Client will delete from Harddrive but will keep on the cloud.  This sounds like what you want.

    More info here: https://help.dropbox.com/installs-integrations/sync-uploads/selective-sync-overview

Pascale2's avatar
Pascale2
Helpful | Level 5
7 years ago

Thanks!!! I’m going to check the links you send me. ‘

Do you have any solution for this issue:

”I am working on a Photoshop file on my MacBook from the Dropbox folder. But my computer is getting really slow. The bamboo pen of my Wacom tablet also sometime stops responding. How can I make sure I use Dropbox files  with the same work flow that I am used to?”

 

Thanks!!!

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Thanks for getting back to me about this Pascale2. 

For any Wacom drivers for a pointing device, such as a graphics tablet, please attempt to update them to the latest version first. To update drivers on Windows 10, you can follow the instructions here. If updating the driver is not sufficient, you may have to uninstall the Wacom application and any elements of it on your system in order to resolve any issues. After you have done this, you can test Dropbox to see if the issue persists. Once those instructions are complete, you can attempt to reinstall the Wacom application and see if the issue returns.

Reading/opening and editing files can slow down things in general and I would have further questions to ask to further troubleshoot this, but the Operational issue you reported needs to be checked first before we further investigate anything else. 

If your apps are having trouble reading from the hard drive, what you are describing is expected. 

Let me know how this goes. I want to help you further with this.

Thanks!

 

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