Folders not syncing to iPad from PC

Question

Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and another computer and now this sync has disappeared and I can't indicate it in any way dropbox so that it syncs from my PC to the DB...I'm desperate as I need access to these folders outside the house and I can't resolve it...I haven't modified anything in my DB App for this to happen and it's affecting the my work...does anyone have my problem and any solution? when i click the files the option to sync to DB no longer appears, the app is updated...thanks

Jay · Answer

Hi Joanaa, thanks for bringing this to our attention.

Do the files appear on the Dropbox site?

Are the files in your normal Dropbox folder, or are they part of the Dropbox Backup feature?

This will help me to assist further!

Joanaa · Answer

Tk you, 
This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need… 
 
I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC…

Hannah · Answer

Hey Joanaa, can you clarify if you're referring to backup files?
&nbsp;
Do you see the files in question, if you go to your backups page here?

Joanaa · Answer

Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.

Hannah · Answer

Hmm, I'm still not entirely clear on the original issue, though, Joanaa.&nbsp;Would you mind sending us a screenshot of where you could previously see the files, but now you can't, to help us get a visual of the issue?&nbsp;You should be able to see a camera icon above the reply box here on the Community, to attach your screenshot to your reply.

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Folders not syncing to iPad from PC

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