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afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

Jason B.25's avatar
Jason B.25
Helpful | Level 6
4 years ago

Having the same issue on an M1 Macbook Pro running 12.3 withDropbox v144.4.4491.

JayhawkRaven's avatar
JayhawkRaven
Helpful | Level 5
4 years ago

George17 and JohnLane02, Dropbox knows there is an issue and they do not know how to fix it or do not care to fix it.  Rather than have the issue discussed on the board they would prefer that we each open up a ticket, where someone will guide us through scripted series of steps ranging from 'make sure your computer is turned on' to 'make sure your software is up to date.'  They will then send us through a painstaking step-by-step process to rule out every other thing that could possibly be causing the problem.  During this process some folks will give up, and others will find the answer on their own, and some will not find an answer, but it will take a week to get through that process.  But they won't be posting about the problem anymore, so things will look better.

 

I have turned off Smart Sync and store all the files locally.  This has stopped the spinning beachballs of death, but Dropbox is still using a minimum 60% of CPU usage.

 

I have used Dropbox for several years, but I am starting to look for better alternatives.

  • chocksmith's avatar
    chocksmith
    New member | Level 2
    4 years ago

    Same here.

    Looking for alternatives. For me and for my company.

    If there was a log to look at and help to debug, like any other software. It would help a lot.

    My own personal conspiracy theory: Dropbox is mining bitcoins in our machines 🙂 and keep us in the dark to make extra money. 🙂 

     

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