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afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

MarcelN1987's avatar
MarcelN1987
New member | Level 2
4 years ago

Got the same problem since the March update due to native use of M1. Got this issue on my M1 Mac mini running the latest app and macOS version and also on my Intel-based MacBook Air. Says "all files up to date" and soon keeps syncing without any changes made to the data. I am using Smart Sync too. My guess: It keeps scanning for changes since the March update and something changed along the way must be causing this.

 

From what I've read, people using Smart Sync got this issue and those storing locally not. And I opened up a ticket already. Only received a step by step instruction on how to reinstall Dropbox ... 

nathanlw's avatar
nathanlw
New member | Level 2
4 years ago

Just to add I'm also finding this issue with constant syncing, high CPU, when no changes are being made to any shared files. 

 

MacOS Monterey 12.3 (21E230). No connected apps or anything exotic.

 

Paused syncing indefinitely as a workaround for now but obviously this isn't ideal.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi MarcelN1987, did you reply to the support ticket regarding this matter to let them know if the steps helped?

     

    nathanlw, what version of the Dropbox desktop application are you running currently?

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