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Forum Discussion

afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

sstm's avatar
sstm
Explorer | Level 4
4 years ago

Hi Megan,

I had to quit the dropbox app to reduce overheating my mbp. I am seeing the same problem every time I turn it on.

At some point it says "files up to date" and then after a while it starts syncing again for no apparent reason, no changes to any files. This started to happen just few days ago (max a week back, no very sure).

"Early releases" is off, I never turned it on.

thanks

ssm

 

JohnLane02's avatar
JohnLane02
Helpful | Level 5
4 years ago

Has anyone had an issue with where Dropbox installed the sync folder?

 

While following the trouble shooting steps DB provided, I deleted a current version of the app and reinstalled.  Somewhere in that process, DB installer noted the sync folder was required to move under a library folder called "Cloud Storage". I see my two OneDrive folders are there.  Perhaps one of the Beta apps required that new location.

 

Over time, as I deleted and reinstalled, per DB trouble shooting directions, the DB installer no longer used the Cloud Storage library folder and went back to the standard root location. 

 

Well, now I have multiple DB folders to deal with. The new one syncs, the Cloud Storage folder version is now just an online folder.  And, there are files in each that are different. 

 

To make matters worse, DB support denies that the installer required the Cloud Storage Folder location. So they refuse to help. 

 

Ugh, if only iCloud storage was a better product.... 

 

 

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