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afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

sstm's avatar
sstm
Explorer | Level 4
4 years ago

Hi Megan,

I had to quit the dropbox app to reduce overheating my mbp. I am seeing the same problem every time I turn it on.

At some point it says "files up to date" and then after a while it starts syncing again for no apparent reason, no changes to any files. This started to happen just few days ago (max a week back, no very sure).

"Early releases" is off, I never turned it on.

thanks

ssm

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey everyone, happy Tuesday! 

 

It would be helpful for you to check in with our Support team, in order to create a ticket about that. For anyone that can't do that, feel free to let me know, so I can help on my end. 

 

Once you do, you can attach the ticket numbers in this thread, so I can locate them on our system. 

 

Thanks a bunch! 

  • Fabio L.'s avatar
    Fabio L.
    Experienced | Level 12
    4 years ago

    Same intermittent syncing issues here on MacBook Pro on MacOS 12.3.1 and Dropbox 145.4.4921. The monitor app also shows an high energy consumption without any activity. From time to time Dropbox starts to Sync "something", then is going back to normal status. It seems syncing "online only" files located somewhere in the Dropbox folder, in no particular order, updating the "last modified" date of folders and files.

  • Fabio L.'s avatar
    Fabio L.
    Experienced | Level 12
    4 years ago

    I understood what was going on. Dropbox was syncing online only files with the new framework I guess, since online only files now have "zero byte" dimensions. In previous Mac OS 11 smart synced files had dimensions other than zero. Now the syncing process seems done, and I notice no other issues so far. I am on Apple Silicon M1.

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