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afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey will-1000, sorry to jump in here and thanks for the ticket number! 

 

I passed your comments to our Support agent assisting you with this. It'd be the best case scenario to reply back there, with any additional info you'll notice. That way they can troubleshoot immediately if there's a need. 

 

Of course, you can also report and update back on this thread too. 

 

I hope this helps! 

weilijd's avatar
weilijd
New member | Level 2
4 years ago

The CPU temperature on my Mac MINI is usually about 60 degrees.

 

Dropbox made it at 90+ degrees.  Dropbox created 144 threads.  I have to quit dropbox to avoid my Mac mini getting damaged. 

 

Fortunately, I am during the process of moving out. 

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi there weilijd, sorry to hear about this.

     

    Could you please let us know the exact version and status of the desktop app as shown in the menu bar of the affected computer?

     

    Is it 'up to date' or still syncing?

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