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afrey25's avatar
afrey25
Helpful | Level 6
4 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey dragonxuser1, sorry to hear about this.

 

Have you restarted Dropbox or your computer ever since this started occurring? 

dragonxuser1's avatar
dragonxuser1
Explorer | Level 4
3 years ago

The backup seemed to never recover and It routinely crashed Finder in mac. Even when restarting computer itself and yes i restarted dropbox a number of times. Would either say connecting components or synching 1 file. But all the while any attempt to use finder would lead to a full system lock up via finder freeze up. The only option ultimately was to do a complete computer wipe and reinstall. But at least my files are backed up by dropbox.... Definitely a frustrating and very time-consuming experience. I would have appreciated a warning there could be issues when the dropbox app recommended changing over to this new file structure. 

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