Forum Discussion

NMars's avatar
NMars
New member | Level 2
2 years ago

How can I cancel an upload and delete the uploaded files?

I was uploading photos when I received an error message that storage was full.  How do I now stop the upload and delete these files so that I will maintain my storage? Thanks!  
Delete
Storage space
sync
upload
NMars's avatar
NMars
New member | Level 2
2 years ago

Hi  Nancy,

Thanks so much for getting back to me so quickly!  I had our administrator of our account just go in and delete the files so this worked great.  It would not allow me to do anything until I upgraded the plan because it was showing that I was out of storage.

NMars

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad you got this sorted, NMars! I’ll be here, if you need something else.

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