I can't access my backup files, after Dropbox asked for a backup update

Sorry to hear you are suffering the same issues Columbusboo1. DB have told me there is no way to go back to the old system. This makes life harder because we can no longer get easy access to our backed up files because they do not appear on the DB app. This so-called 'upgrade' is a retrograde step in my view. I have found that I can still locate my files by logging into the DB website and going to the backup area. But then you need to download them there to work on, and then load them back up to DB if you want them to be backed up. This is so laborious compared to the previous version of DB. PLEASE DB can you fix this - or do another upgrade that gives the functionality we had before this latest upgrade. I wish I had never clicked on the upgrade link but DB never explained that we would lose functionality - if they had, I would not have accepted the link they sent me. In the meantime, I am looking for alternative platforms to see if there is another brand that could give me the backup I need as well as the accessibility across all devices - I loved this service from DB and I cannot understand why they have removed it.