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OverTheLimit's avatar
OverTheLimit
New member | Level 2
3 years ago

I can't change ownership of a folder

This seems easy enough, but when I try to follow the instructions that say "click on the menu by the person you want to transfer ownership to. Choose "make owner"  - but there is no such option!   ...
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Shared Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Okay, this image indicates that you're not using any quota at all. If the shared folder was on the account and taking up quota, the bar should be filled with a pale blue color. 

 

Are you 100% certain this is the same account that you're getting emails about? 

OverTheLimit's avatar
OverTheLimit
New member | Level 2
3 years ago

Yes, as I mentioned in a previoius post, I've temporarely removed the files (they're now on another cloud solution), but they're not my files so I'll put them back as soon as I know how to get rid of the ownership of the folder. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey OverTheLimit, sorry to jump in here.

     

    Would you mind checking this page to see if your Dropbox email address is exactly the same as the one you see in the members of the shared folder?

     

    If it is, can we send you an email, so we can investigate this further?

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