I can't share any files from my Dropbox account (I see that sharing is restricted).

Question

For a few weeks now I've noticed that I can't share new files from my dropbox.
Еvery time I try it gives me the following error:

I carefully checked my email for anything sent from dropbox, but there is nothing there related to this issue
Since my account is Basic, I don't have many options for seeking help. The chatbot wasn't able to help me, which is why I'm writing here.

Nancy · Answer

Thanks for posting this on our forum, Alfonsu.
Are you receiving this error on different browsers?&nbsp;
Also, is this something you see only when creating shared links on Dropbox, or when trying to share a folder with another user’s Dropbox email address, as well?&nbsp;
Let me know what you find.

Alfonsu · Answer

Nancy​&nbsp;I only share files and no matter if I do it from a web browser or the desktop app I always get an error. Through the desktop app the error is as follows:&nbsp;

Nancy · Answer

Thanks for the extra screenshot! Can we log a ticket for you next and look into this further?

Alfonsu · Answer

Nancy​ Yes, do whatever is necessary to solve the problem.

Megan · Answer

Hey Alfonsu, I just sent you an email.&nbsp;
Reply back to me, and we'll take it from there. Thanks!📩

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I can't share any files from my Dropbox account (I see that sharing is restricted).

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