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Forum Discussion
StephG75
11 months agoNew member | Level 1
I don't see any option to make my folders online-only/offline on my new Windows 10 computer.
Hello, I just changed my PC.
I had Dropbox installed on the old PC in windows 10, I could see ALL folders and only sync in my local PC folders/files useful, which were downloaded on demand.
B...
Nancy
Dropbox Community Moderator
11 months agoThanks for posting on our forum, StephG75!
To clarify, you’re no longer seeing the “Make online-only” option for your “Mes documents” folder, even if you right-click on it from the sidebar of your File Explorer, like you did on your old computer, correct?
Can you also tell me the current syncing status of your desktop app? Feel free to send me a screenshot of it, as well.
From your screenshot, it looks like it’s currently in the process of syncing, which could be the reason why you’re not seeing all options yet.
Let me know when you’re ready and we’ll go from there.
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