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I need some Team folders to be accessible through a shared link, but shows as "parent".
I work for an agency and we need to share specific folders within an artist folder, and those folders need to be accesible by link and view only for external accounts.
We have tried to change all settings but unfortunately nothing is helping until now. If I change the settings of this specific folder and refresh, it will go back to the previous setting which is 'parent'. In the admin settings we have set that anyone with link should be able to view the folder.
5 Replies
- Megan
Dropbox Community Moderator
Hi LisanderI, let's see what we got here!
So, if I understand this right, you need to give external access with a shared link to some subfolders, but you're worried because you see "parent" as to who can access the folder.
If I got something wrong, don't hesitate to correct me.
As a first thing, and to make sure we're on the same page, are these the steps you've been following in order to obtain the link?
Also, when you say that only external accounts need to be accessed, do you mean that you wish to restrict access from the rest of your team members or should they have access to it?
Keep in mind, that "parent" means that the people that can access the parent folder, should also have access to the subfolders too.
Let me know more, and we will take it from there!
Correct, external access to specifically 2 subfolders need to be given to anyone with the link but should not be able to edit the documents or folders.
- I have taken these steps to obtain a view only link, however 'anyone with the link can edit' also exists
- It should be that team members should be able to access all folders (including subfolders) and edit these.
I understand that 'parent' means that everyone that is 'parent' has access to all folders, inlcluding subfolders but when I share a specific subfolder and that subfolder should be accessible to anyone with the link, should it not be: parent + other? When I edit the permissions, it show parent+ other first but after refreshing it goes back to just 'parent'.Of course! To clarify, I'm not the admin but I asked the admin to send the screenshot.
- Hannah
Thanks for the screenshot, LisanderI.
Your external sharing settings appear to be correct.
Since when you're creating the link, it appears to be correct as well, have you tried testing how it looks for your recipients, by opening the link through a private browsing/incognito window?
How does it look? Is it giving access to the correct folders?
