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MandyWang
2 months agoExplorer | Level 3
I see a "Folder updates in progress, please try again later" error and I can't share any folder.
Hi Dropbox team
Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in the Incognito window, but I keep getting the same message.
Please let me know what to do.
7 Replies
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- MandyWangExplorer | Level 3
Hi Nancy
Thanks for getting back to me. I have tried with both Chrome and Safari. Here is the message. this was a new build folder; there is no file open in there. The folder was built 2 hours ago.
- Megan
Dropbox Staff
Hey MandyWang, let me also jump in here!
How many files are in the folder itself? Also, how many people are you trying to share the folder with?
Have you tried clearing your browser's cache, closing it temporarily and then restarting it?
Let me know if this happens with all the folders you're creating on your end.
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