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Forum Discussion
acc9901
4 days agoExplorer | Level 4
I shared a folder with someone but they cannot access the contents
Device HP laptop Operating System/Browser (if using the web) (Windows 11)
I just posted this but it's not showing up. I shared a parent folder with my VA for photos with 7 child folders insi...
- 4 days ago
Oh, I see, thanks for that screenshot, acc9901, that totally clarified things for me.
So, shared folders do take up space in each member's account, when edit access is given.
If you only want her to be able to view and/or download the photos, you can send her a "view-only" link instead, which won't affect her Dropbox space at all.
I hope this helps!
acc9901
4 days agoExplorer | Level 4
Thank you. So if she pays for a DB account, only then could she see all the items in the shared folder? I want her to be able to go into the folder and use the photos /videos that are there to create our social media. I don't wnat to have to decide all that and send her links for each. How can this be done?
- Rich4 days ago
Super User II
acc9901 wrote:
I don't wnat to have to decide all that and send her links for each. How can this be done?
In order to accept a shared folder she needs to have enough space available in her account to hold the entire folder. If she doesn't have enough space, she needs to upgrade her account.
The other option is as Hannah suggested; send her a view-only shared link instead of a shared folder with edit access. With a view-only link she'll be able to access everything in the folder and either view or download it. She just won't be able to make any changes within the folder.
- acc99013 days agoExplorer | Level 4
Thank you! I now realize that "With a view-only link she'll be able to access everything in the folder ..." I thought the link was only for single videos or files. Glad to know I can share the whole folder with her this way. Thank you!
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