Forum Discussion

tj84's avatar
tj84
New member | Level 2
2 years ago

Issues with Dropbox syncing to iOS and Mac

So I'm new to Dropbox and use it with my iPhone and Mac. First issue is even though I gave the iOS app full access it will not sync my Apple photos. If I were to take a new photo now then that will b...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @tj84, thanks for posting here! 

 

In regards to your first issue, I believe you're talking about your camera uploads, right? If so, have you tried disabling and then re-enabling the feature? 

 

As for the second thing here: is your Backup enabled, by any chance? If you search for the folders' name through your Finder or the website, are you able to see anything there? 

 

Let me know more, and we'll take it from there! 

tj84's avatar
tj84
New member | Level 2
2 years ago

Hi Megan thanks for trying to help. Yes talking about camera uploads. I have disabled and re-enabled, deleted and re-added app. 

 

As for Mac back ups yes it is enabled. I just can't see it anywhere within Dropbox apps or even on the desktop site. 

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