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blindbat84's avatar
blindbat84
Explorer | Level 3
3 years ago

I've been banned from sharing links. What can I do?

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, but no such luck. It gives a message on the site that I did something against the ToS but I have absolutely no idea how or when. This has been years and I never share links enough for it to have mattered until recently now that I'm doing tabletop gaming. Is there anything at all I can do to get this ban removed at all, I don't even know when this started or why.

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey blindbat84, sorry to hear you're having issues with this.

     

    May we reach out via email to have a further look internally since you've been having this issue for some time now?

     

    Thanks!

  • blindbat84's avatar
    blindbat84
    Explorer | Level 3
    3 years ago

    Yes, please, absolutely! I would sincerely love a resolution to this situation.

     

    Thank you so much.

  • jacqueakhan's avatar
    jacqueakhan
    Explorer | Level 3
    2 years ago
    Could you please help me with this issue as well? I have a shared folder that the members practice music with and several members can no longer receive updates and as one of the admins I am also unable to add new members.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jacqueakhan, sorry to hear about this.

     

    I just sent you an email, so we'll continue there.

  • Hendrik Tibboel 's avatar
    Hendrik Tibboel
    Explorer | Level 4
    2 years ago
    I have exactly the same problem, created another email via the browser, but I keep getting a message that I am a "banned member". Do you please have a solution for me too?
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Hendrik Tibboel  - sorry to hear about this.

     

    Could you clarify how long you've been getting this error message and send us a screenshot so that we can have a visual too? 

     

    Thanks!

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