Massive syncing issues with latest version of dropbox on an M2 MacBook Pro

They don't.  They also absolutely 100% refuse to refund my money for the unused time since I downgraded to the free plan.  I had to spend HOURS transferring all of my files to a different cloud service because dropbox now requires that you BACK UP YOUR ENTIRE COMPUTER in order to have access to a few files - absolutely useless and a waste of space in the cloud.

I would suggest, if you are in the US, filing a complaint with the Better Business Bureau.

What a scam.

MP3 files with the plain cloud icon to it. 

But like I said, also recent files are not updated anymore in Logic, since latest DB update.

Please, please, please fix this, DB....

it's called capitalism, where if they know they can and still get paid they don't need to fix it. It's not a problem for them unless loads of people stop using dropbox because of it, and if you're like me you're optimistically hoping they'll roll out a fix within the next year if they get enough complaints, then they won't have many people leaving the service within that time because we're patiently waiting.

WHAT HAVE YOU DONE DROPBOX?!

I've just got my new M2 macbook pro (literally the fastest one) and I find I can't even open my dropbox app properly. First it doesn't show ANY folders at all, then i unisntall it after reading a few articles on here and find that it now won't even open and it's giving me an error code. Please help!

Hey Crashburn M., sorry to hear about this.

Can you please send us a screenshot of the error you're getting so that we can have a look too?

I've got the code, is it safe to post on here? 

Also I seem to be unable to sync my dropbox desktop app at all. No folders are showing.

Yes, feel free to post the whole error log here as it would help us get a better visual of the issue at hand Crashburn M. 

If you could also clarify your device's exact OS version, I'd appreciate it. 

I'm on OS ventura 13.5

Here's the code: 

bn.BUILD_KEY: Dropbox
bn.VERSION: 184.4.6543
bn.constants.WINDOWS_SHELL_EXT_VERSION: 66
bn.is_frozen: True
machine_id: a20335f7-739d-53c6-b3af-4e9975ba85b5
pid: 4082
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='ryanmackfall', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ryan Mackfall', pw_dir='/Users/ryanmackfall', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='ryanmackfall', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ryan Mackfall', pw_dir='/Users/ryanmackfall', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/ryanmackfall'
appdata: '/Users/ryanmackfall/.dropbox/instance1'
real_path='/Users/ryanmackfall/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/ryanmackfall/Library/CloudStorage/Dropbox'
real_path='/Users/ryanmackfall/Library/CloudStorage/Dropbox'
not found
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/05/2yn4pw9x2mx2xrbwtvn77plc0000gn/T'
real_path='/private/var/folders/05/2yn4pw9x2mx2xrbwtvn77plc0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5546, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 520, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 858, in result
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 232, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/e16b44d4-d938-4ca5-ac67-d35355903270’." UserInfo={NSLocalizedDescription=No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/e16b44d4-d938-4ca5-ac67-d35355903270’.}

Thanks for the quick response Crashburn M. 

Could you quit the desktop app, reboot your computer, relaunch the app and let us know if you still get the same error?

Nope, same issue. Just for context I followed another one of your colleagues who recommended putting an older version on here (rosetta based) and this has caused further issues.