Forum Discussion

sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
2 years ago
Solved

My account is banned from sharing files, why?

  I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms o...
FAQ
Share
Shared Files
  • Jay's avatar
    Jay
    2 years ago

    Hi sonalgoel1994, thanks for posting today!

     

    In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi sonalgoel1994, thanks for posting today!

 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

 

This will help me to assist further!

sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
2 years ago

Yes , the email associated with this account is active.

Looking forward to your help

thank you

Regards

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey sonalgoel1994, happy Monday!

     

    I just emailed you, so we'll continue there.

     

    Thanks!

    • anonymous's avatar
      anonymous
      2 years ago

      Having the same issue if you could please reach out to me it would be much appreciated. Unable to access the chatbot either...

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi there anonymous - sorry to hear about this.

         

        How long have you been  getting this error? Did you receive an email from Dropbox informing you about this perhaps? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!