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Forum Discussion
My Dropbox app on macOS 15.4.1 has stopped syncing and is stuck indexing files.
My Dropbox which have worked without problems for years have stopped syncing. It seems to get stock and, right now, after having logged out and in again it does not seem to get passed or have progres...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi again, Mikkel. If you’re currently on a free Basic plan, I’d like you to go here and clarify how many devices you currently see linked to your Dropbox account (under the Devices section).
There’s currently a limit of 3 linked devices for free accounts, so I’d like to make sure that’s not the reason why you can't sign back in to the desktop app now.
There are three devises in use.
However, following my last reply, I rebooted the Mac thrice. Firstly, to se if that changed anything with respect to being unable to log on. And secondly, as I was able to login after the first, if it changed anything with regard to sync.
The result was that as I left home for work this morning, the app had indexed and nearly synced everything. It stalled again, but a third reboot got it to the end.
Fingers crossed, I have now transferred all other files than those who rely on a Dropbox to other, more stable, cloud platforms, and home that it shall remain stable enough for this purpose for now.
Mikkel
