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My file request link is suddenly opening to a white screen
Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page.
PLEASE HELP!!!
Hi Everyone,
Our engineering team has implemented a fix. File requests should now work as intended. If you are still experiencing any issues with file requests, reply here and we can take a closer look.
Thanks,
Ben
27 Replies
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Hi,
I was sent an upload link and when I opened it to start uploading videos the page is blank. Does anyone know if Drop box is having issues?
- Mark
Super User II
Is it doing that for everybody or just you?
Have you tried clearing cache/cookies etc.?
- Rich
It would seem that there's currently an outage. A File Request that I use for testing produces the same blank white page.
- Mark
Oh, somebody has merged things together.... while I was replying!
Yes as a few people have noticed it looks like a temp Dropbox outage.
Their support folks have now emailed me. I told them the Community was reporting a system-wide issue. I'll post what they tell me.
Thanks everyone!
Same issue here, no upload links working in multiple countries.
I have the same problem. People can't upload content to the link I sent them. It's a white screen.
- Rich
It's been flagged with Engineering. If we hear anything back we'll update this thread.
BenDBXCommunity Manager
Hi Everybody,
Thanks for reporting this. I've brought it to the attention of our engineering team and I'll provide an update when I have more information to share.
Ben
I cannot create a file request. Do you see it? Why
