Forum Discussion

dhillman's avatar
dhillman
New member | Level 2
2 years ago

Never stop syncing, no tick marks on folder, no dropbox menu on right-click

Hi all. Anyone experiencing the same issues with me?   1. My dropbox NEVER stopped syncing. I have no idea which files are being synced (downloading or uploading). It's been like this for weeks. ...
desktop
sync
windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
dhillman wrote:
Never stop syncing, no tick marks on folder, no dropbox menu on right-click

Exit the Dropbox application if you're able to, check Task Manager and end any remaining Dropbox tasks that you see (Update and Service can be left alone), then launch Dropbox again.

dhillman's avatar
dhillman
New member | Level 2
2 years ago

No luck. After doing what you suggested and restarted dropbox, it's the same thing.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi dhillman, could you try reinstalling the app, without uninstalling it first, to see if this helps?

    • dhillman's avatar
      dhillman
      New member | Level 2
      2 years ago

      Didn't work. Same exact problem still.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        dhillman, what’s the OS version of your computer?

         

        If you add a small file within your local Dropbox folder, do you see it online after that? I’d like to see if the Dropbox app is completely stuck.

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