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Forum Discussion

cmcintoshphoto's avatar
cmcintoshphoto
Explorer | Level 4
3 years ago

New Beta has some issues

Having an absolutely terrible time with this new Beta (mac) build and have left multiple messages for support that go unanswered. When exporting files (small jpgs mostly) to folders within the DB fol...
desktop
Dropbox Plus
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info. If you quit the Dropbox desktop application and then restart it, does it help with uploading the files?

cmcintoshphoto's avatar
cmcintoshphoto
Explorer | Level 4
3 years ago

Sometimes - I actually restarted my computer and Dropbox kept failing to start up, and I reinstalled it and it seems to be decently stable now.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update, and I'm glad to hear it's working now.

     

    If you need any further assistance in the future, please let me know!

    • cmcintoshphoto's avatar
      cmcintoshphoto
      Explorer | Level 4
      3 years ago

      It no longer is working out. WHEN it starts up, it just says 'starting...' on the bottom eternally but never starts and never syncs new files. 

      I tried reinstalling (from the dropbox.com/install page) but it seems to still be the beta...

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi cmcintoshphoto, could you send me a couple of screenshots of the exact syncing status of the app at the moment, along with its version, please? 

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