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Forum Discussion
New files from camera uploads not showing in the Photos tab in iOS 26 (17promax)
Device
iPhone 17 pro max
Operating System/Browser (if using the web)
iOS 26
Dropbox App Version (if using the app)
444.2.2
Question or Issue
Moving to a new iPhone and installed dropbox app. However, camera uploads is very buggy. It will upload the photos/videos, but the display will not show any new photos added. New items can be found in camera upload folder, but not in the "Photos" tab on the app as it will not fresh that at all.
Tried uninstalling the app and reinstalling and sometimes get the error message that the camera uploads folder doesn't exist and will be created on next upload. But the folder is there and new images are added.
2 Replies
- Hannah
Dropbox Community Moderator
Welcome to the Dropbox Community, monarchy, and thanks for bringing this to our attention.
If you open the Dropbox app, tap on "account", then on the gear icon and then on "clear cache", does it help at all?
I'd also suggested restarting the device, just in case.
Let me know how it goes and we'll go from there.
