Forum Discussion

WilmaE's avatar
WilmaE
Helpful | Level 5
27 days ago

One of my folders is stuck syncing on Windows 10.

Hi friends, I am from the Netherlands, using Windows 10 by extended version, and my sync logo of 1 map is stuck for 8 days now Please help me to make this a nice and soooooooooo comforting green v ...
desktop
Folders
sync
windows
WilmaE's avatar
WilmaE
Helpful | Level 5
25 days ago

Yes Hannah, you are 100% right !

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
25 days ago

Hmm, if you go to your Dropbox folder, right-click anywhere within the folder (not on a file) and click on "refresh", does that make any difference?

  • WilmaE's avatar
    WilmaE
    Helpful | Level 5
    25 days ago

    Nope, that's one of the many things I already tried

    • WilmaE's avatar
      WilmaE
      Helpful | Level 5
      25 days ago

      Refreshing does nothing, nowhere...

      This is another screenshot when I do a rightclick...

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        25 days ago

        Thanks for the update once again, Wilma!

        So, if you right-click on an empty space within the Dropbox folder and click on the "refresh" option nothing happens, right?

        And I'm assuming you've restarted the Dropbox app and the computer by now, correct?

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