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HAL Pilot's avatar
HAL Pilot
Explorer | Level 3
2 years ago

PDF files altered by Apple users when the files are shared

I have PDF files created on PC on dropbox with embedded hyperlinks. If someone with an applle product clicks on the links several issues happen. 1. the link does not work. 2. the link in the master f...
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HAL Pilot's avatar
HAL Pilot
Explorer | Level 3
2 years ago

Shared folder. But its a link to the shared folder. here is the link. This one is read only for the folks going to it.

 

[Removed as per Community Guidelines]

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Please don't provide any shared links on the community for security and privacy purposes. 

 

Are you certain that the users who are editing the files aren't also invited and are members of the shared folder itself? Are they previewing the file or link via a desktop or mobile Apple device?

  • HAL Pilot's avatar
    HAL Pilot
    Explorer | Level 3
    2 years ago
    I used to give edit permission to group users but stopped due to the issue of Mac systems changing the hyperlinks. Do everyone is now read only except me. I logged on as me from an IPad the other day and saw that I was loosing links if I tried to click on them.
    2 issues here. I can only use these files from a pc or windows notebook without making unwanted changes. It would be nice to reference the files from an iPad though so I can work around that issue. But for Mac users how come they can't use hyperlinks? Is there a fix?
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey HAL Pilot - sorry to jump in here, but could you clarify how you're accessing the files on your iPad and/or Mac devices?

       

      Is it through the app or via a web browser?  

      • HAL Pilot's avatar
        HAL Pilot
        Explorer | Level 3
        2 years ago

        I open the File from the Dropbox app using Adobe

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