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Forum Discussion
HAL Pilot
2 years agoExplorer | Level 3
PDF files altered by Apple users when the files are shared
I have PDF files created on PC on dropbox with embedded hyperlinks. If someone with an applle product clicks on the links several issues happen. 1. the link does not work. 2. the link in the master f...
HAL Pilot
2 years agoExplorer | Level 3
I used to give edit permission to group users but stopped due to the issue of Mac systems changing the hyperlinks. Do everyone is now read only except me. I logged on as me from an IPad the other day and saw that I was loosing links if I tried to click on them.
2 issues here. I can only use these files from a pc or windows notebook without making unwanted changes. It would be nice to reference the files from an iPad though so I can work around that issue. But for Mac users how come they can't use hyperlinks? Is there a fix?
2 issues here. I can only use these files from a pc or windows notebook without making unwanted changes. It would be nice to reference the files from an iPad though so I can work around that issue. But for Mac users how come they can't use hyperlinks? Is there a fix?
Walter
Dropbox Community Moderator
2 years agoHey HAL Pilot - sorry to jump in here, but could you clarify how you're accessing the files on your iPad and/or Mac devices?
Is it through the app or via a web browser?
- HAL Pilot2 years agoExplorer | Level 3
I open the File from the Dropbox app using Adobe
- Jay2 years ago
Dropbox Community Moderator
The files shouldn't be edited from the app if there is no edit access. Have you tried to duplicate this behavior on their end to what options they are seeing?
- HAL Pilot2 years agoExplorer | Level 3
My current problem is not with the other users its if I log on with an apple device it makes unwanted changes to my pdf files. I will test if this happens on a downloaded version to rule out Adobe.
- HAL Pilot2 years agoExplorer | Level 3
Lets close this problem it appears to be adobe related not dropbox. thanks for all the help.
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