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Forum Discussion
AnnieX
3 years agoExplorer | Level 3
People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new ...
- 2 years ago
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
lisadbx
Dropbox Engineer
2 years agoThe "Require password" option will be replacing the existing "Only people with the password can access." option over time. It should work the same way. One reason the person might not see a password prompt is if they have already entered the password once for that link, then we will not ask them for the same password again.
Note that the current Plus account does not have access to setting link password, but I think you are on a legacy plan that should have this feature.
SCHouston
2 years agoExplorer | Level 3
Lisa - the "Require Password" option is not working at all for me. It shows as an option, but it does not work. I just want the old option back, honestly, and am not sure I am understanding why Dropbox appears to be attempting to remove an extremely important security feature that I have been able to use for nearly 13 years. Maybe it's time for me to switch to a different cloud platform if that is what is happening. If Dropbox is going to take away this feature from my account, I will have no choice as it is completely unfair that I should have to pay double what I pay now to get a feature I have had for over a decade. That's not how you treat long-time customers.
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