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Forum Discussion
AnnieX
3 years agoExplorer | Level 3
People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new ...
- 2 years ago
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
SCHouston
2 years agoExplorer | Level 3
Lisa, please. I know how this works. I tried to set up the folder with a password. It wouldn't give me the "only persons with the password can access this link" option for that folder so I tried the allegedly new "Require password" option. I sent the recipient the file link and the password. Once she clicked on the link, it took her straight to the folder – it did NOT require the password as indicated. This was a new folder and I had never created any links to it before. Furthermore, this is NOT the way I have done it in the past. I have always used the "only persons with the password can access this link "option. I showed a screenshot of that option above in my comments, which clearly establishes that I have had that option. I 100% wanted the link to this folder to be protected by a password, but that option was not available for some reason. Do you even actually read my comments and my explanation of what's happening? I just really want this fixed. There is no excuse for this. A feature that I have had access to for 13 years should not suddenly be removed or stop working. I'm hoping it's just a glitch of some kind and that it can be fixed. Apparently it was fixed for the original poster back in September, and she also had Dropbox Plus. Can someone please just fix this problem?
lisadbx
Dropbox Engineer
2 years agoTo verify that the "Require password" option is working, you can open the link in an incognito browser window yourself.
- nnayar2 years agoNew member | Level 2
Lisa, that is not true. When I test the link in an incognito browser, I'm forced to create a new or login to an existing account. This is not the same as entering a password to access the folder! Please fix ASAP!
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