We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Jillwb
3 years agoExplorer | Level 3
Photo uploads dates from iphone are off by 20+ years
I hit the dropbox backup this morning on my Iphone12 pro and the photos are backing up, but the dates are way off (January 2043/ March 2025 and February 2025), plus the photos with these dates are from 2000-2002. Any ideas why this is happening?
25 Replies
Replies have been turned off for this discussion
- Jay3 years ago
Dropbox Community Moderator
Hi Jillwb, thanks for bringing this to our attention.
Could you clarify if this is the date on the files themselves, or if the files have been renamed with those dates as well?
A screenshot showing the file name and date modified (while hiding any personal info), would be very helpful!
- Jillwb3 years agoExplorer | Level 3
See screenshots - most of these pictures are from 2005-2006-not sure why they are even showing up in my uploads
- Nancy3 years ago
Dropbox Community Moderator
Thanks for the screenshots, Jillwb; they really help.
Is this the first time you’re experiencing this behavior on the mobile app? Also, if I get this right, this is happening with files that have been automatically added to Dropbox via camera uploads, correct?
If you try to manually upload one of your files to the Dropbox app, do you experience the same thing?
- Jillwb3 years agoExplorer | Level 3Yes, first time it has randomly found really old photos and dates in the future.
- Jay3 years ago
Dropbox Community Moderator
Do the photos themselves have any EXIF data which could have the incorrect date on it to begin with?
You should be able to view that info in Explorer/Finder (if the Dropbox desktop application is installed for the files to sync to your machine) when right clicking the image and choosing Properties/Get info.
- kheberg3 years agoExplorer | Level 3
I'm having the same problem and checked the EXIF data that there are no wrong dates there and the pictures have not been showing wrongly before. Don't remember exactly when they showed first in pictures, but maybe like 1-2 months ago.
- Hannah3 years ago
Dropbox Community Moderator
Sorry to see you're having this issue too, kheberg.
Are you seeing this behavior in the Photos tab as well?
If you open your camera uploads folder do you see the same thing?
How about the actual metadata of the photos, when you open them and tap on the [i] option?
- kheberg3 years agoExplorer | Level 3
Yes, it is the same in the photos tab.
My photos are not from camera uploads, but from my computer. It is only one folder of pictures that show wrongly and only some of those pictures but all of the pictures are from the same source and added the same way.
The EXIF-data and all the data shown from the i-button is showing right dates, but in the photos-tab some of the pics have subtitle grouping for year 2032.
- Walter3 years ago
Dropbox Community Moderator
Hey kheberg, sorry to jump in, but could you send us a screenshot of where you're spotting the discrepancy so that we can have a visual too?
- kheberg3 years agoExplorer | Level 3
Here's the screenshot of the problem.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!