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Avior's avatar
Avior
New member | Level 2
3 years ago

Public links have been temporarily suspended for generating excessive traffic.

I received a message that Public links have been temporarily suspended for generating excessive traffic. Your current account bandwidth limit is 1024.00 GB and your current usage is 1369.96 GB. First...
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Avior's avatar
Avior
New member | Level 2
3 years ago

Below please find answers to your questions:

 

How are you uploading your data?

>>I am uploading the data via FileZilla client.

 

If the bandwidth limit has been breached, then it means that either others have been downloading from your shared links, or uploading using file requests, that exceeds the amount of 1 TB in a single 24 hour period.

>>This is not possible. I already explained my situation in great detail in previous response. You keep responding with generic information that does not apply to me. Once again, I uploaded 551GB, 100GB were downloaded the link got banned. Is this clear? Can you escalate this request to someone that can actually look at my account and troubleshoot the issue.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional info, Avior.

 

Can we send you an email, so we can investigate this further?

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