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Avior's avatar
Avior
New member | Level 2
3 years ago

Public links have been temporarily suspended for generating excessive traffic.

I received a message that Public links have been temporarily suspended for generating excessive traffic. Your current account bandwidth limit is 1024.00 GB and your current usage is 1369.96 GB. First...
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Avior's avatar
Avior
New member | Level 2
3 years ago

Below please find answers to your questions:

 

How are you uploading your data?

>>I am uploading the data via FileZilla client.

 

If the bandwidth limit has been breached, then it means that either others have been downloading from your shared links, or uploading using file requests, that exceeds the amount of 1 TB in a single 24 hour period.

>>This is not possible. I already explained my situation in great detail in previous response. You keep responding with generic information that does not apply to me. Once again, I uploaded 551GB, 100GB were downloaded the link got banned. Is this clear? Can you escalate this request to someone that can actually look at my account and troubleshoot the issue.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Avior wrote:

Once again, I uploaded 551GB, 100GB were downloaded the link got banned.

While they're investigating, keep this in mind ...

 

The bandwidth you're referring to is not the same as the bandwidth limit that are tracked on Dropbox. You've mentioned your uploads to the service, which do not count towards this limit. It is just the traffic generated by your shared links (all links across your entire account) and the files uploaded to you by other people using a File Request. Also, the traffic you see on your firewall is not an indicator of the bandwidth used on your account, as the traffic that actually matters is between the downloaded and the Dropbox servers, and does not travel across your firewall.

 

It's very easy to trigger the bandwidth limits, especially with large files. If someone shared the link that you sent or they downloaded the file multiple times, the used bandwidth can add up very quickly.

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