Recipient of shared folder having to buy space?

So basically, Dropbox is double charging for the storage.  If 4 people need to access a large file, they each have to pay for that one folder.  Dropbox collects 4X.  Extortion!  

Hey Gareth2, thanks for posting your question.

Shared folders do take up space in each member's account, so each member will need enough space to accommodate the folder.

There are ways to earn bonus space, but if the folder is too large, the members might need to upgrade.

Otherwise, the owner can give view only access to the folder through a link and if the members need to upload files, the owner can send them a file request.

---

Adminable wrote:

It seems that every team member would need to have an upgraded account to be able to use Dropbox as a shared folder for work.  Is that correct?

---

Correct.

You're not uploading to a folder in their account. You have your own copy of the folder in your account, and that copy syncs with theirs. You need to have enough available space in your own account to hold any data within it.

• https://help.dropbox.com/storage-space/storage-space

Hi Hannah,

File request doesn't seem to be the answer.  That will allow me to upload files but not see or download them.  It seems that every team member would need to have an upgraded account to be able to use Dropbox as a shared folder for work.  Is that correct?

Hey Adminable, thanks for reaching out to our Community.

I moved your post to this relevant thread, so you can take a look at the replies here for more info, but, indeed, a shared folder takes up space in each member's account.

If you want to upload files to your client's folder without affecting your space, they'll need to send you a file request.

I hope this helps!

Hello, one of my clients has shared a Dropbox folder with me so we can work together remotely.  They have a paid plan with 2TB data.  I am unable to upload to the folder as "Dropbox is full".  However, it's not full, only 2GB data has been uploaded to the shared file.  We have reviewed and confirmed that she invited me to the folder from the account holder email address, credit card is up to date, folder is located within the paid account, and she can still upload.

Does every used need to have a paid account to use a shared folder?

Many thanks for your return and a solution !

Great

Have a good day

---

AlexanderBrdx wrote:

I guess the documents my collegue posts, and to which I have access, is "counted" as part of the space I use ?

---

When you're a member of a shared folder you have your own COPY of that folder in your account, so it uses space just like any other files you have. If you no longer want/need access to the shared folder, you can remove it from your account on your Sharing page.

Good morning to all of you

I have paid a subscription fee for several years and the other day I called Dropbox to check if you really need that subscription i.e. do I really use the storage space ?

Their answer was no "you are very far from it".

So I unsubscribed.

And oh surprise 3 days later : the system tells me "you cannot store and synchronize anymore" "you do not have the space any more" ?!?!?

That is really anoying as for example any new photo or document is no longer synchronized !

My usage of dropbox : a few photos (I regularly have clean-up days), 3 videos, some Excel docs and I have access to files a collegue of my posts there to share with a few of us.

My question to anyone out there is : I guess the documents my collegue posts, and to which I have access, is "counted" as part of the space I use ? If I ask him to take me off his "access list" would that solve my problem and liberate space ?

OR is there a way to dissociate "his usage" and my usage ?

Thanks for anyone out there who could help.

Have a great day