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AB1977's avatar
AB1977
New member | Level 2
4 years ago

Right click on files, doesn't show offline-only settings

We have 6 team members who are using Dropbox and can edit, share etc files and folders but one of my team member having trouble to access these files. Make offline-only / online only not showing while right click to any of the folder.

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  • Terrig's avatar
    Terrig
    Explorer | Level 3
    3 years ago

     Hannah, I did as you stated and the screen came up make offline...so I did that....this is current screen, does it look correct?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Terrig, that's it!

     

    If you can right-click a file or folder now and see the 'make online-only'/'make available offline' options, then you're good to go!

  • Terrig's avatar
    Terrig
    Explorer | Level 3
    3 years ago

    Thats what I did....I did do in batches of folders. Is there a way to tell if they are offline only?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The ones with the green check mark (solid green), would be available offline and the ones with the cloud icon would be online-only.

     

    You can see all the sync icons here.

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