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Riderlady's avatar
Riderlady
Explorer | Level 3
2 years ago

Screenshots are no longer being saved to Dropbox on my Windows computer

Since the update in Windows (11) that you can choose between different kind of screenshottypes, Dropbox doesnt save them anymore. 

The option "save automatically" is still on. I dont have a 'S-mode' in my Windows. 

Any more ideas what I can try? 

I can make the screenshot and save it in a WOrd-document or e-mail. But not in Dropbox. 

Camera uploads
desktop
sync

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Riderlady, thanks for letting us know.

     

    Can you please follow the steps here and let me know if everything seems to be in order with your settings?

     

    Cheers!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can you please send us a screenshot of the Backups tab from your Dropbox preferences, Riderlady, so we can investigate a little further?

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