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Forum Discussion

tonyr2023's avatar
tonyr2023
Helpful | Level 6
3 years ago
Solved

Shared link won't go away

In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view...
Dropbox Basic
Mobile
Share
shared links
  • tonyr2023's avatar
    tonyr2023
    3 years ago

    Hi Jay,

    There is nothing in either of those.

     

    However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!

     

    I guess our phones were scared because I started talking to you - you rock!

     

    Thanks,

    Tony

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey nagisalin - sorry to jump in here, but would it be alright if we sent you an email to have a further look internally?

nagisalin's avatar
nagisalin
Explorer | Level 3
2 years ago

Actually after yesterday, that popup link is over 🎉.

But I don't think I have done anything?

Thanks for help~

 

I guess this issue happened

when A shared a link to B

if B has not been opened mobile App but delete the shared link from other device(such as web)

This issue will happen and that's why the link can not find in share Tab
(because already delete by self)

I just supply my action, maybe team member can try reproduce this issue with some step~

Thank you~

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I'm glad to hear it's sorted now and thanks for the update nagisalin 

     

    See you around the Community and take care! 

    • leoo's avatar
      leoo
      Explorer | Level 3
      2 years ago

      I'm having the same problem. Annoying pop up message "File Shared with You" every single time I open the app.

      I've tried everything: clear cache, re-installing the app, deleting app + restarting iphone + installing again, etc.

      • DBX_Pedro's avatar
        DBX_Pedro
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hi leoo ,

         

        Are you able to tell us which is the app version and OS in case ? 

         

        If you try to access this page, would it be there by any chance ? 

         

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