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mifs1's avatar
mifs1
Explorer | Level 3
3 months ago

Some of my shared folder members can't see the changes I make in said folder.

Device MSI Laptop i9 Operating System/Browser (if using the web) Windows 11/ Google Chrome Dropbox App Version (if using the app) 233.4.4938 Syncing Status Up to date  Question or Issue I a...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey mifs1​, let's see what we can find about this together! 

You mentioned that you do a backup to Dropbox. Is it safe to assume you're talking about the changes you make to the shared folder locally on your device? 

In order to check if this is due to a syncing issue, can everyone involved check the folder on Dropbox.com to see if the changes are reflected there?

If the member of the folder in question can see what you're seeing online but not locally on their device, then there might be a syncing hiccup there. 

Keep me posted, and we'll take it from there!

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