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Forum Discussion
Dave_Rado
5 months agoCollaborator | Level 10
System restore on Windows not working due to an error referring to a Dropbox folder
I need to restore my system due to a problem with my Windows/Fonts folder.
However, whenever I try to run System Restore, after about 20 minutes Windows restarts with the following error message: ...
Dave_Rado
5 months agoCollaborator | Level 10
The file that's causing the error is random but it's always to do with Dropbox.
Before I uninstalled Dropbox the file it said was causing the problem was C:\Users\dell\Dropbox\Anne Rado’s Camping Holiday with David, Summer 2017 with Photos.pdf
After I uninstalled Dropbox the file it said was causing the problem was the cache file in the error message I screen captured in my original post.
I then tried deleting my Dropbox folder entirely and ran System Restore again, and it then said the file that was causing the problem was C:\Users\dell\Dropbox\ (i.e. the folder itself).
So the error message is always identical apart from the file being different but it's always Dropbox that it causing System Restore to fail, even after uninstalling Dropbox for Windows and deleting the Dropbox folder.
Using a different Restore point makes no difference.
I have no idea what it means by "an advanced recovery method".
I have no idea how to exclude a folder from System Restore. I thought System Restore either restored everything or nothing?
Dave
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