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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
5 months ago

System restore on Windows not working due to an error referring to a Dropbox folder

I need to restore my system due to a problem with my Windows/Fonts folder. However, whenever I try to run System Restore, after about 20 minutes Windows restarts with the following error message: ...
desktop
Error Messages
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey Dave_Rado​!

Have you tried editing your original post using an entirely different browser? I'd also suggest clearing your browser's cache, or trying an incognito mode and checking to see if the behavior remains the same. 

Also, did you check my colleague's previous reply in this thread?  Have you tried any of the troubleshooting steps mentioned, and if so what was the result? 

Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
5 months ago

Hi Megan​ 

"Have you tried editing your original post using an entirely different browser? "

Yes, there is no edit option on the original post in any browser, only on my replies.

"'I'd also suggest clearing your browser's cache, or trying an incognito mode and checking to see if the behavior remains the same. "

The behaviour does remain the same.

"Also, did you check my colleague's previous reply in this thread?  Have you tried any of the troubleshooting steps mentioned, and if so what was the result? "

Yes, I posted a detailed reply to them in this thread yesterday - have you read it?

https://www.dropboxforum.com/discussions/101001014/system-restore-on-windows-not-working-due-to-an-error-referring-to-a-dropbox-fol/840332/replies/840407 

 

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