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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
5 months ago

System restore on Windows not working due to an error referring to a Dropbox folder

I need to restore my system due to a problem with my Windows/Fonts folder. However, whenever I try to run System Restore, after about 20 minutes Windows restarts with the following error message: ...
desktop
Error Messages
windows
Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
16 days ago

HI Megan​ 

If I do that, it says "Your Dropbox Basic plan includes access to our Help Centre, Community and Chatbot."

Looks like you have to be on a paid plan to contact the support team directly.

Dave 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
16 days ago

Hey Dave_Rado​, no worries!

I'm here to help. I just created a ticket on my end for you. Please reply back to me, and we'll take it from there.

Thanks!

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