We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
EREP
9 months agoExplorer | Level 4
The Dropbox right-click options are gone from my Mac's Finder.
I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue.
Latest version of Dropbox: 221.4.5365
MacOS: 15.4
14 Replies
- Megan9 months ago
Dropbox Community Moderator
Hey there, EREP, let's jump right into this!
Can you share with me the app's exact syncing status at the moment?
You also mentioned that you recently changed the location of your Dropbox folder. Can you confirm that these were the steps that you used? If not, feel free to clarify.
Lastly, can you please follow these steps to restart your Finder and let me know if there's any improvement?
I'll be waiting for your updates!
- EREP9 months agoExplorer | Level 4
- "Your files are up to date"
- Yes I moved my Dropbox folder using the method above.
- Dropbox does not show in Finder Extensions (see Screenshot)
- Megan9 months ago
Dropbox Community Moderator
Hey EREP, thanks for replying back to me!
Can you please try to click the following to see if it changes things at all?
-Click on the Apple icon at the top left of your screen.
-Click on System Settings.
-On the General tab, select Login Items & Extensions.
-Scroll down to Extensions, and click the (i) next to File Providers.
-Toggle Dropbox to Off and then to On again. - EREP9 months agoExplorer | Level 4
-
- EREP9 months agoExplorer | Level 4
Did that but still missing menu, still not in finder extensions.
- Megan9 months ago
Dropbox Community Moderator
I see, thanks for checking EREP!
Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.
If not, let me know and we'll take it from there!
- Theresa8 months ago
Community Manager
Hi EREP , and welcome to the Dropbox Community! 🎉
I’m glad to see that Megan has given you some great advice on how to reactivate the right clicks on your Mac.
I just wanted to check in, were you able to reactivate this with the steps provided? I hope everything got sorted, but if not, just give me a shout, I’m happy to help 🤗.
T 😺 (Dropbox Community Manager)
- Mfruckus8 months agoExplorer | Level 3
Well, no. If you read my comment above it says that it’s still not working.
- Jay8 months ago
Dropbox Community Moderator
HI Mfruckus, when you reinstalled the Dropbox desktop application, did you install it with admin privileges?
Is this a personal machine, or a company-managed device?
- EREP8 months agoExplorer | Level 4
Since this is a Mac that it was installed on with only me as the administrator then yes it was installed with admin privileges.
This is my personal machine.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!