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Hopppers40's avatar
Hopppers40
Explorer | Level 3
3 months ago

There is no option to share a folder with someone

Question or Issue I want to share a folder with someone (not on the same network , via email) and give them editing rights - as we have done for many years - but there is no 'Share' option in the me...
desktop
Share
Shared Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi Hopppers40, thanks for joining the Community!

Could you confirm that you're following these steps to share a folder with another user?

Is this via the Dropbox site, the desktop app, or via Explorer/Finder?

Are you certain that this is a shared folder, and not a team folder?

Any other info or screenshots would be helpful!

Hopppers40's avatar
Hopppers40
Explorer | Level 3
3 months ago

The Dropbox desktop app seems to have updated itself and sharing has been possible. However, I have added more files to the shared folder and the other party is not seeing them. The folder seems to be trying to sync (2 rotating arrows symbol)... but not going anywhere.

Please advise again...

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Hopppers40​, thanks for the update! 

    Are you able to see the files when you visit your account online?

    Also, would you mind clarifying which app version you currently have installed, along with the app's syncing status? You can find both by hovering your mouse over the little Dropbox icon in your taskbar next to your WiFi.

    Just trying to see how many files the desktop app seems to be syncing right now.

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