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Hopppers40
3 months agoExplorer | Level 3
There is no option to share a folder with someone
Question or Issue I want to share a folder with someone (not on the same network , via email) and give them editing rights - as we have done for many years - but there is no 'Share' option in the me...
Hopppers40
3 months agoExplorer | Level 3
I can see the files on my Desktop - there is no app version showing.
I also have Dropbox Plus on my phone - vers 450.2.2... and I can't see recently added the files in the folder there either.
Must say, I'm getting rather frustrated with the platform!
Megan
Dropbox Community Moderator
3 months agoHey Hopppers40, thanks for the info, and appreciate your patience while we try to get to the bottom of this.
On my end, I want to gather as much info as possible in order to provide you with the next steps, and see how we're going to proceed, so bear with me.
Since you can't see the files when opening your Dropbox mobile app, that means they haven't synced online yet. Which would then explain why the member can't see them on their end.
Do you still see the blue syncing icons next to your files? Also, did you have any trouble locating the app's syncing status? I'd need to know what it states since it'd give me an insight as to what's happening, and why the files have yet to sync online. In order for your content to be visible online it'd need to be "up-to-date".
One last thing I need to ask is if you're using the new Dropbox for Windows update. If so, then can you try opting out of the update using the steps mentioned here?
Let me know of any updates, and we'll go from there.
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