Forum Discussion

irwanambak's avatar
irwanambak
Explorer | Level 3
2 years ago

'There was a problem completing this request' error when trying to share files

On Windows PC, sharing a file or folder is not working with the following error message.    
desktop
Dropbox Basic
Error Messages
Share
Web
richardaccutax's avatar
richardaccutax
New member | Level 2
2 years ago

Repeatedly getting error when attempting to share folders. Happening via MacOS app/Finder integration (MacOS Ventura 13.6.3) and Dropbox.com. Have reloaded page as suggested by Dropbox error message; have restarted computer. 

 

Sync also appearing to have trouble; getting stuck syncing very small changes to files/directories. 

 

 

Shrymp's avatar
Shrymp
New member | Level 2
2 years ago

I am trying to move photos from one dropbox account (my husbands) to my dropbox account.  I have shared a file folder, He has shared his file folder, and yet I get a message that I can't share.  I have the plus plan with lots of  storage and would like to transfer his photos from his dropbox account to mine.  I have tried everything and the only thing possible that I see is to get the family subscription which cost another $90 per year.  I have searched and since I have the plus plan, I keep reading that I can do this but with no success.  What do I need to do?  Do I need to go to Google drive?

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