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Forum Discussion
Doug R.1
3 years agoHelpful | Level 6
Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error.
I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest...
ShirleeD
2 years agoNew member | Level 2
I figured out how to fix mine! The photos are no longer backing up to Dropbox, but I don't need the photos in two places. I went into Dropbox settings and told it to stop backing up Pictures and Videos. Voila! Problem solved.
mrvalle
2 years agoNew member | Level 2
Did the same.
Until they fix the software, I've stopped the backup of Photos and Videos. At least now i got my photos from icloud. Now I have to find a way to save pictures from others sourcer directly in dropbox.
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