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Laura- Zante's avatar
Laura- Zante
Explorer | Level 3
3 years ago

Updates to shared files aren't appearing for me or others

Hello everyone. I have a problem with files not syncing.  When other users update the shared files I can not see the changes and  when I update the shared files other users can not see the chan...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Are the files visible on the Dropbox site only from this page? Or are the files in a shared folder?

Laura- Zante's avatar
Laura- Zante
Explorer | Level 3
3 years ago

The files are visible on Dropbox site and I shared the link with you so you can see it. 

I share it again 

[Removed as per Community Guidelines]

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    For your security and privacy, we removed the link as we're unable to view them on our end.

     

    Could you attach a screenshot showing the folder or file as it appears in the file structure on the Dropbox site? 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        According to everything on this page, this file is only visible to you.

         

        Are you certain that this is the exact same file you were invited to? Is the file itself visible on this page, or in a another shared folder?

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