Forum Discussion

jayfram's avatar
jayfram
Explorer | Level 3
2 years ago

Uploads are suddenly excruciatingly slow on Mac OS

My uploads have slowed to a crawl. I have 1 gb fiber internet from CenturyLink and it's working fine. Just tested at over 900 Mbps upload and 400 Mbps upload. I am uploading my usual way through the ...
desktop
Mac
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi jayfram, thanks for bringing this to our attention.

 

I can see that you're already in communication with a support agent on the ticket ID. 

 

They'll be able to provide more device-specific information to assist you further.

 

I've gone ahead and prioritized your ticket to expedite matters on your behalf.

jayfram's avatar
jayfram
Explorer | Level 3
2 years ago

Well thank you! I saw on another thread that someone had success with Sonoma by logging out and then back in. Is that a good idea? What does that accomplish?

  • jayfram's avatar
    jayfram
    Explorer | Level 3
    2 years ago

    Well that was evidently not a great idea. Now it is resyncing everything and who knows how long that will take, not to mention I was already on File Provider and now it appears to need to make that shift AGAIN. Blah.

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